Do you ever trip over your own words?


Clarity ➡ Confidence ➡ Credibility

Essential Skills and Coaching for Frontline Managers

What's Inside

  • Two ways to get out of your own way
  • This week’s resource
  • Your turn
  • Trivia answer

Trivia Challenge

What does the "M's" stand for in M&M's? (Scroll down for the answer)


Do You Trip Over Your Own Words?

Ever walk out of a meeting and immediately start replaying everything you said?

"Why did I explain it that way?"

"Where did that example come from?"

"And why did I bring up something that happened three years ago?"

I've done it. Most leaders have.

We know what we want to say. Somewhere between our brain and our mouth, things just go sideways.

Or maybe you're on the other end of the spectrum.

You know exactly what you want to say, but before the words leave your mouth, your internal editor gets involved.

That's too harsh.

Maybe that's not the right way to say it.

What if they take it the wrong way?

Maybe I should wait.

And just like that, the moment passes.

Different problem. Same result.

People leave the conversation unsure of what you meant.

It's Usually Not a Knowledge Problem

One thing I've noticed working with managers over the years is that they often mistake clarity problems for knowledge problems.

They think they need a better answer. More information. Another example. A few more details.

But that's rarely the issue. Most managers already know the answer.

The challenge is getting from what's in their head to what comes out of their mouth.

We're trying to communicate while simultaneously managing our thoughts, emotions, assumptions, and worries about how the other person might react.

That's a lot of work for one conversation.

Two Ways We Get in Our Own Way

I've found most people fall into one of two camps.

The Verbal Processor

You know this person. Maybe you are this person.


Someone asks a simple question, and their brain responds: “Excellent. Let's turn this 10-second answer into a four-minute journey with three side quests and no clear destination.”

  • The Trap: One thought leads to another. Then another.
  • The Result: Halfway through, they're still talking and everyone else is wondering where the original question went.

The funny thing is, verbal processors usually know exactly what they're talking about. They're just doing the messy work of thinking out loud.

The Mental Editor

The Mental Editor has the opposite problem. Every sentence has to be thoroughly reviewed before it can be released into the wild.

In their head, it's a crowded committee meeting where everyone gets a vote:

  • The Perfectionist gets a vote.
  • The People Pleaser gets a vote.
  • The Imposter gets a vote.
  • Legal and HR get a vote.

The Result: By the time everyone signs off, the meeting has already moved on.

These leaders usually have good ideas—sometimes great ideas. But they're waiting for the perfect words, and perfect words rarely show up on schedule.

Why This Matters

Here's the problem: when communication breaks down, your team leaves the meeting hearing entirely different things.

  • The Mismatch: One person thinks you're moving forward. One thinks you're waiting. One is already working on something you never asked for.

That's not a knowledge problem. That's a communication problem. And leadership is largely a communication job.

To fix it, remember these three rules:

  • Your team doesn't need perfect. They need clear.
  • Your peers don't need every detail. They need your point of view.
  • Your boss doesn't need a 20-minute explanation. They need your recommendation.


Remember, clarity moves work forward.


This Week's Resource

This week's resource: Turning Setbacks into Comebacks: A quick 7-question self-reflection guide to put you right back on track.

Click here to access the guide


"Take time to deliberate; but when the time for action arrives, stop thinking and go - Thomas Jefferson

Your Turn

  • Reflect: What conversation, decision, or action have you already thought about long enough?
  • Assess: Where are you waiting for certainty when clarity would be enough?
  • Engage: What’s one conversation you’ve been rehearsing that you just need to have?

If you would like an accountability partner, reply to me, and I will read all the responses.


Trivia answer: Mars and Murrie. They were the two founders of the candy company. (Now you want some, don't you?)

Till next week,

P.S. If this resonated and you're ready to stop figuring it out alone, hit reply and let's talk. You have six months left in the year to make major progress.

326 Woodland Street #1030, Holliston, MA 01746
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Coaching Frontline Leaders to Strengthen and Grow Essential Skills.

Great work isn't about doing more. It's about showing up with clarity, purpose, and presence. I help frontline managers build the confidence and skills to lead with real impact, without burning out or losing themselves in the process. Using the One-on-One Coaching model of Clarity → Confidence → Credibility©, along with assessments to help you strengthen essential skills and advance your career.

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